{"id":2020,"date":"2017-06-01T13:31:29","date_gmt":"2017-06-01T11:31:29","guid":{"rendered":"https:\/\/wp.kennisbanksocialeinnovatie.nl\/kennis\/hoe-is-het-nou-met-familiehulp\/"},"modified":"2020-09-16T10:58:33","modified_gmt":"2020-09-16T08:58:33","slug":"hoe-is-het-nou-met-familiehulp","status":"publish","type":"kennis","link":"https:\/\/wp.kennisbanksocialeinnovatie.nl\/kennis\/hoe-is-het-nou-met-familiehulp\/","title":{"rendered":"Hoe is het nou met Familiehulp?"},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"_acf_changed":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":""},"bron":[4],"theme":[42],"target":[],"sector":[55],"class_list":["post-2020","kennis","type-kennis","status-publish","format-standard","hentry","bron-cases","theme-zelfsturing","sector-gezondheidszorg"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.9 (Yoast SEO v26.9) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Hoe is het nou met Familiehulp? - Kennisbank Sociale Innovatie<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/wp.kennisbanksocialeinnovatie.nl\/kennis\/hoe-is-het-nou-met-familiehulp\/\" \/>\n<meta property=\"og:locale\" content=\"nl_NL\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Hoe is het nou met Familiehulp?\" \/>\n<meta property=\"og:url\" content=\"https:\/\/wp.kennisbanksocialeinnovatie.nl\/kennis\/hoe-is-het-nou-met-familiehulp\/\" \/>\n<meta property=\"og:site_name\" content=\"Kennisbank Sociale Innovatie\" \/>\n<meta property=\"article:modified_time\" content=\"2020-09-16T08:58:33+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/wp.kennisbanksocialeinnovatie.nl\/kennis\/hoe-is-het-nou-met-familiehulp\/\",\"url\":\"https:\/\/wp.kennisbanksocialeinnovatie.nl\/kennis\/hoe-is-het-nou-met-familiehulp\/\",\"name\":\"Hoe is het nou met Familiehulp? 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- Kennisbank Sociale Innovatie","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/wp.kennisbanksocialeinnovatie.nl\/kennis\/hoe-is-het-nou-met-familiehulp\/","og_locale":"nl_NL","og_type":"article","og_title":"Hoe is het nou met Familiehulp?","og_url":"https:\/\/wp.kennisbanksocialeinnovatie.nl\/kennis\/hoe-is-het-nou-met-familiehulp\/","og_site_name":"Kennisbank Sociale Innovatie","article_modified_time":"2020-09-16T08:58:33+00:00","twitter_card":"summary_large_image","schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/wp.kennisbanksocialeinnovatie.nl\/kennis\/hoe-is-het-nou-met-familiehulp\/","url":"https:\/\/wp.kennisbanksocialeinnovatie.nl\/kennis\/hoe-is-het-nou-met-familiehulp\/","name":"Hoe is het nou met Familiehulp? - Kennisbank Sociale Innovatie","isPartOf":{"@id":"https:\/\/wp.kennisbanksocialeinnovatie.nl\/#website"},"datePublished":"2017-06-01T11:31:29+00:00","dateModified":"2020-09-16T08:58:33+00:00","breadcrumb":{"@id":"https:\/\/wp.kennisbanksocialeinnovatie.nl\/kennis\/hoe-is-het-nou-met-familiehulp\/#breadcrumb"},"inLanguage":"nl-NL","potentialAction":[{"@type":"ReadAction","target":["https:\/\/wp.kennisbanksocialeinnovatie.nl\/kennis\/hoe-is-het-nou-met-familiehulp\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/wp.kennisbanksocialeinnovatie.nl\/kennis\/hoe-is-het-nou-met-familiehulp\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/wp.kennisbanksocialeinnovatie.nl\/"},{"@type":"ListItem","position":2,"name":"Kennis","item":"https:\/\/wp.kennisbanksocialeinnovatie.nl\/kennis\/"},{"@type":"ListItem","position":3,"name":"Hoe is het nou met Familiehulp?"}]},{"@type":"WebSite","@id":"https:\/\/wp.kennisbanksocialeinnovatie.nl\/#website","url":"https:\/\/wp.kennisbanksocialeinnovatie.nl\/","name":"Kennisbank Sociale Innovatie","description":"Best practices en andere informatie over Sociale Innovatie, Slimmer Werken en Innovatief Organiseren","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/wp.kennisbanksocialeinnovatie.nl\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"nl-NL"}]}},"acf":{"sections":[{"acf_fc_layout":"title","type":"h1","text":"Hoe is het nou met Familiehulp?"},{"acf_fc_layout":"layout\/row","items":[{"acf_fc_layout":"wysiwyg","wysiwyg":"<p><span><strong>2017 &ndash; <\/strong>In 2016 ontstond Familiehulp uit de failliete thuiszorg organisatie TSN. 2.500 van de 12.000 medewerkers van TSN konden in de zelfsturende teams van Familiehulp aan de slag. (Dat er niet meer medewerkers van TSN konden overstappen, komt doordat het niet mogelijk was in korte tijd met vele Gemeenten contracten te sluiten.) In een bijdrage in het nieuwsbericht van Nieuworganiseren.nu vraagt Ben Kuiken zich af hoe het nu met deze medewerkers gaat.<\/span><span>&nbsp;<\/span><\/p>\n<p><strong><span>De sociale innovatie<\/span><\/strong><\/p>\n<p><span>Buurtzorg NL heeft model gestaan voor de nieuwe organisatie: Familiehulp. De teams van 8 tot 12 medewerkers regelen samen de roosters, vervanging bij vakantie of ziekte, het aannemen van nieuwe medewerkers, het registreren van de uren en de verantwoordelijkheid voor de teamproductie. <\/span><\/p>\n<p><span>Maar er zijn verschillen met Buurtzorg. Hier is er een co&ouml;rdinator en niet een coach zoals bij Buurtzorg. De co&ouml;rdinator ondersteunt bij computerwerk en contracten, accordeert een teamvoorstel voor de aanstelling van een nieuwe collega en speelt een actieve rol bij het begeleiden van iemand die langdurig ziek is of niet goed functioneert.<\/span><span>&nbsp;<\/span><\/p>\n<p><strong><span>Aanpak<\/span><\/strong><\/p>\n<p><span>De 2500 &ndash; laag opgeleide &#8211; medewerkers gingen van de ene op de andere dag werken in zelfsturende teams. En dat ging eigenlijk meteen verrassend goed. Een gunstige factor is het dat thuiszorgmedewerkers alleen en zelfstandig bij de cli&euml;nten thuis werken.<\/span><strong><span>&nbsp;<\/span><\/strong><\/p>\n<p><strong><span>Resultaten<\/span><\/strong><\/p>\n<p><span>De overhead van Familiehulp is beperkt tot 8 procent. Mede daardoor lijkt de organisatie nu winstgevend te kunnen draaien, tegenover een verlies van 10 miljoen per jaar bij TSN. Het ziekteverzuim is sinds de doorstart meer dan gehalveerd. Als er iemand ziek is, steunen de medewerkers elkaar en vallen ze voor elkaar in. De mensen hebben echt weer plezier in hun werk.&nbsp;<\/span><strong><span>&nbsp;<\/span><\/strong><\/p>\n<p><strong><span>Referentie<\/span><\/strong><\/p>\n<p><span>Ben Kuiken<strong>, &lsquo;<\/strong><em>Hoe is het nou met Familiehulp?&rsquo; <\/em>In: nieuworganiseren.nu. <\/span><\/p>\n<p><span>Zie: <a href=\"https:\/\/www.nieuworganiseren.nu\/cases\/hoe-is-nou-familiehulp\/\" target=\"_blank\">https:\/\/www.nieuworganiseren.nu\/cases\/hoe-is-nou-familiehulp\/<\/a> <\/span><\/p><\/p>\n","offset":"0","items":false}]},{"acf_fc_layout":"layout\/row","items":[{"acf_fc_layout":"wysiwyg","wysiwyg":"<p><strong>Kenmerken<\/strong><\/p>\n","offset":"0","items":[{"acf_fc_layout":"buttons\/button-group","buttons":[{"link":{"title":"Artikelen\/Articles","url":"\/?s= &post_type[]=kennis&taxonomies[bron][]=artikelen-articles","target":"_self"},"textLink":false,"color":"primary","flat":false,"size":"default","shape":"default","icon":"arrow_drop_down_circle","iconPosition":"prepend"},{"link":{"title":"Cases","url":"\/?s= &post_type[]=kennis&taxonomies[bron][]=cases","target":"_self"},"textLink":false,"color":"primary","flat":false,"size":"default","shape":"default","icon":"arrow_drop_down_circle","iconPosition":"prepend"},{"link":{"title":"Gezondheidszorg","url":"\/?s= &post_type[]=kennis&taxonomies[sector][]=gezondheidszorg","target":"_self"},"textLink":false,"color":"primary","flat":false,"size":"default","shape":"default","icon":"arrow_drop_down_circle","iconPosition":"prepend"},{"link":{"title":"Zelfsturing","url":"\/?s= &post_type[]=kennis&taxonomies[theme][]=zelfsturing","target":"_self"},"textLink":false,"color":"primary","flat":false,"size":"default","shape":"default","icon":"arrow_drop_down_circle","iconPosition":"prepend"}]}]}]}]},"yoast_title":"Hoe is het nou met Familiehulp? 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